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How to open the Softphone

Updated by Robyn Hackett

You can open the softphone two ways, putting https://softphone.devyce.io/ into the search bar of your Browser of choice

Or you can click on the Devyce extension button

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This will then open your sidebar with useful details on your past calls, and next steps

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Clicking the open in Softphone button, will then either open your Call History or open the conversation highlighted

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You can then if you wish, close the side panel by clicking the 'x' in the top right hand corner of the panel

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This will then open up your Softphone fully for you to use as required.