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Live Call Stats - How to filter and export them

Updated by Robyn Hackett

Navigating to the Devyce Portal - https://portal.devyce.io/dashboard and use the lefthand tool bar to click on 'Live Call Stats'

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This will then open your accounts live call stats, and allow you to filter then by clicking on the 'Filters' button

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You can filter via the date range or by Team - if you don't have user groups setup already, learn to do so here: https://devyce.support.site/article/user-groups

To filter via date range, click on the box as shown below

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You can select a date and time range

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Once you have chosen the date and time you require, ensure you click 'OK'

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You can now view the data for the date and time range you have selected within the portal, and if you wish download this using the 'Download call stats' button

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This will then download as a CSV for you to utilise as needed.