How to initiate a new call in the Devyce Softphone
In this article group
- How to setup your call forwarding
- How to setup your Chrome Extension - Softphone
- How to open the Softphone
- Setting a default Outbound & SMS number
- How to select call tags on the Softphone
- How to use Enhanced Calling
- How to Cold Transfer whilst on Enhanced Calling
- How to make an outbound call and assign a call tag
- How to expose the Devyce Keypad when on a call
- How to Cold Transfer
Navigate to https://softphone.devyce.io/ and click "new call"
Select your outbound call identity from the drop down menu
Type or copy and paste the number you wish to call into the "to" field
Ensure you use the correct area code, and dialling setup for example for a UK mobile number +447********* or a US number +1*********
Click on the call icon to make the call
