Ensure you are on the latest version of GoogleChrome
In this article group
- Updating Chrome and Windows
- Updating Edge and Windows
- Updating Chrome Settings
- Ensuring Notifications are turned on for your Laptop
- Prevent your laptop from 'going to sleep' whilst using Devyce
- Set up your notifications on GoogleChrome
- Check what Devyce Version you are using for your Softphone
- Enable your Microsoft Edge Settings for Devyce
- Ensure your Windows is up to date
- Chrome Extension Black List for Devyce
Chrome often updates itself, however sometimes it doesn't and can cause some issues for your Softphone.
To update this, navigate to your Chrome Browser and click on the three dots to open up additional menu options
Go to the settings options from this drop down or alternatively go to chrome://settings/help
Within the toolbar on the left hand side of the page, ensure you are in 'About Chrome'
This will then automatically start updating to the latest version of Chrome, and then give you the option to relaunch. It may ask you to 'check for updates' if this is an option clicking it prompts the check for you
Relaunching Chrome will shut chrome down, so ensure you have anything saved before doing so, then once you are ready click relaunch and the system will update with the newest version.
This should then reopen the tabs you had and you can continue to work as normal